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Although Go Message has been developed so that anyone can operate it, there is some complexity in understanding the data models, additional machine training or advice with data scientists according to the special needs of each client, so this cost includes everything mentioned above as well as integrations to the Transtec, Cargolink and ZerOne systems.

No, however we must always listen to the solutions that you would like to implement in order to have a clear scope and make an assertive quote.

You can always schedule a meeting with a specialist,click here to get in touch.

You always have all the terms and conditions of WhatsApp publicly at hand, just click on the following link to access it: https://www.whatsapp.com/legal/business-terms

No, WhatsApp does not share or sell your information with third parties and they never will, you can review this in their policy at the following link https://www.facebook.com/privacy/policy?section_id=4-HowDoWeShare

No, the monthly payment includes the possible cost you have for using messaging with WhatsApp.

Initially the information is used for your own use, that is, to process a task in one of our systems and in some cases it is used for analysis and training of our Bots (Machine Learning).

Telephone numbers, contact names, company names and messages between the contracting party and the sender of the message.

Yes, you can always request to delete the data collected in your Go Message account in the following email:f.aguilar@softhink.com.mx or with your Account Manager.

SOFTTHINK S.A. DE C.V. may provide you with credentials for the authentication network for use with the service. You will be solely responsible for the transactions you carry out with third parties that use the network. This agreement will be applicable when you use your ID to the system. Your WhatsApp profile must show the contact information for customer service, the website address or telephone number, ensuring that the information is correct, impersonating a foreign company is prohibited, as well as misleading the customer about the nature of the business.

Only you are authorized to use your service account. You must keep your accounts and passwords confidential, and you must not authorize access to or use of the Service by third parties on your behalf, except where we provide you with an approved mechanism for this purpose. If you suspect that your accounts are being misused or that there has been a security breach of the service, you should contact us. For certain components of the Service, you can set up additional accounts dependent on your account ('associated accounts'). You are responsible for all activities that occur under your service account and any associated accounts. If you use an associated account, you acknowledge that the service account holder has full control over his or her associated account. If a third party granted you your account, such third party will have rights in your account and may: manage your account, reset your password, or suspend or cancel your account; view your account profile and usage data, including how and how often you use your account; as well as read or store content in your account, including all your information.

SOFTTHINK S.A. DE C.V. does not claim ownership of the content you provide on the service. The content remains your property. SOFTTHINK S.A. DE C.V. nor does it control, verify or approve the content that you and other users make available on the service. You control the people who can access your content. When you grant other users access to your content on the Service, you grant them a free and non-exclusive permission to use, reproduce, distribute, display, transmit and communicate the content. You understand that SOFTTHINK S.A. DE C.V may need to use, modify, adapt, reproduce, distribute and display content published on the service exclusively to the extent necessary to provide the service, and hereby grants SOFTTHINK S.A. DE C.V. these rights. Deleted data cannot be recovered.

This document describes how we collect and use the personal data you provide to us. It also describes what type of data it is and what options you have to limit the use of said data, as well as the procedure to exercise your ARCO rights. SOFTTHINK S.A. DE C.V. will collect the necessary information about you for the operation and provision of the service. This information will be used and protected according to a code of ethics established by SOFTTHINK S.A. DE C.V. Specifically, SOFTTHINK S.A. DE C.V. You will not be able to disclose data of any kind to third parties, some data and the means of access to that data are done through the application and the most sensitive data is encrypted with a method that ensures the integrity of the data in case of vulnerability. At any time you can request to view your database where you can check the encryption of the information, likewise you can request to this email that all your information be deleted from the juanmejia@softhink.com.mx service. Likewise, you must protect the information of the client with whom you have a conversation through the platform; According to the policies established by WhatsApp, it is specified that you have the responsibility of obtaining the necessary permissions and consent to store, use and share people's content and information. It is important not to use data belonging to an individual for any purpose other than what is strictly necessary to exchange messages with them. Explicit consents: The obligation to receive explicit consent is expressed, which affirms the agreement to continue receiving messages via WhatsApp in the future. The explicit consent must convey that the person agrees to receive their messages through WhatsApp, promptly stating the name of the company. You will be solely responsible for determining the method of obtaining explicit consent, as well as ensuring that consent was obtained in a manner that complies with applicable laws for your communications, and that the information notices were provided and permissions required by law were received. It is indicated that the platform (WhatsApp) has the authorization to limit or interrupt your access to or use of WhatsApp Business services if multiple negative comments are received, damage is caused to WhatsApp or its users, its policies are violated (or motivated to violate), as determined by WhatsApp. If you use a service that uses WhatsApp in a way that violates the conditions or policies such as sending messages on a large scale without the platform's authorization, it reserves the right to limit or eliminate your access to the WhatsApp services. If your account is terminated for violating WhatsApp's terms of use rules, you or the organization may be banned from using WhatsApp products or services in the future.