This PRIVACY NOTICE applies to personal information collected about the Owner by Softthink SA de CV. For the purposes of this PRIVACY NOTICE, the terms used in it and that are not defined therein will have the meaning attributed to them by LEGISLATION. Softthink is a company committed to the right to protection of personal data of any Owner, also known as the “right to informational self-determination”, which is guaranteed and protected as a human right, in the second paragraph of article 16 of the Political Constitution of the United Mexican States and LEGISLATION. Softthink is specifically and but not limited to:
(i) Use or apply your personal data exclusively for the purposes established in this PRIVACY NOTICE;
(ii) Ensure that your personal data is handled with strict adherence to professional secrecy and confidentiality;
(iii) Observe the protection principles such as legality, consent, information, quality, purpose, loyalty, proportionality and responsibility, as well as the security and confidentiality duties provided for in the LEGISLATION, and must adopt the necessary measures for their application, and
(iv) Implement and maintain administrative, technical and physical security measures that protect your data against damage, loss, alteration, destruction or unauthorized use, access or processing. In cases where the processing of your personal data is contemplated in some of the causes or situations provided for by article 10 of the Federal Law on Protection of personal data in possession of individuals, your consent will not be necessary.

Softthink SA de CV, is responsible for the processing of personal data in terms of this PRIVACY NOTICE, with address at Boulevard Insurgentes Lt 7 Int 4, Col. San Cristóbal Centro, Postal Code 55000, State of Mexico. You can contact our “Data Protection” department through the following email account: f.aguilar@softhink.com.mx Monday to Friday from 9:00 a.m. to 6:00 p.m. on business days.

Depending on the purposes for which you provide us with your personal data, we will request the following categories of data:

• If you are a Client: Identification data, contact data, employment data and asset data.

• If you are a Prospective Customer: Identification data, contact data and employment data.

• If you are a Supplier: Identification data, contact data, employment data, property data and third party data.

• Consider that not all of the above information is collected in all cases, which means that not all of the information can be provided by the respective Owner or required for the provision of the service.

• If you are a Client, Prospective Client or Supplier and personally require to go to our facilities, when you appear there you will be presented with the PRIVACY NOTICE FOR VISITORS.

Personal data will be processed for the following purposes:
A. Primary Purposes
  a.- Clients and Client Prospects
    - Provide the services and products you have requested.
      * Sending invoices and confirming payments.
      * Send communications related to the service.
    - Operate and improve contracted services.
    - Commercial prospecting (if you are a prospective client).
    - Send certain required service communications, such as welcome letters, payment reminders, information about technical service issues, sales and security announcements.
    - In cases where our systems serve as facilitators or tools to comply with any law or its regulations, your data will be processed in accordance with article 10 of the Federal Law on Protection of personal data held by individuals.
  b.- Suppliers
    - Establish the business relationship.
      * Confirmation of payments.
B. Secondary Purposes
  a.- Clients and Client Prospects
    - To evaluate the quality of products and services, as well as to carry out satisfaction surveys.
    - View personalized content and advertising based on your interests and preferences.
    - Send product surveys or promotional emails to inform you about other products or services available from Softthink.
If you do not accept the secondary purposes, please send an email to:f.aguilar@softhink.com.mx
The fact that you do not accept the secondary purposes does not imply that the relationship between Softthink and you is interrupted.

Your personal data will be processed only for the time necessary to fulfill the purposes set forth in this PRIVACY NOTICE and/or in accordance with the provisions of the LEGISLATION and other applicable legal provisions relating to information retention periods.
When the processing of your data has fulfilled the purposes set forth in this PRIVACY NOTICE, it will be canceled in accordance with the provisions of article 37 of the Regulation of the Law on Protection of Personal Data Held by Individuals, guaranteeing that the data have been deleted from the database in their entirety and that they cannot be recovered.

As the owner of personal data, you may exercise the ARCO Rights (Access, Rectification, Cancellation and Opposition) for the processing of your personal data, sending your request directly to the "Data Protection" department through the email account:f.aguilar@softhink.com.mx

Said request must contain at least: (a) name and address or other means to communicate the response to your request; (b) documents that prove your identity or, where applicable, legal representation; (c) the clear and precise description of the personal data with respect to which it is requested to exercise any of the ARCO Rights, (d) any other element that facilitates the location of the personal data and (e) sign the request at the end of the document.

Once your request has been submitted in the pre-established format, the “Data Protection” department will communicate its response within a maximum period of 20 business days, counted from the date on which said request was received. If you require more information and/or necessary documentation, the “Data Protection” department will contact you within a period of 5 business days from the date of receipt of your request, so you will have 10 days business hours after said communication, to meet this requirement. Otherwise your application will be considered not submitted.

Within the next 15 business days after the previous response, if your right is applicable, it will be applied. If your request is about the exercise of the right of Access, your personal data will be made available to you through simple copies and/or electronic documents.

The exercise of ARCO Rights will be free, as will the reproduction in simple copy or sending by email.

You Owner, at any time, may revoke your consent for the processing of your personal data in accordance with the procedure provided for in the previous section, expressly indicating that you wish to revoke your consent.

However, it is important that Please note that not in all cases we will be able to respond to your request or terminate the use immediately, since it is possible that due to some legal obligation we require to continue processing your personal data. Likewise, you must consider that, for certain purposes, the revocation of your consent will imply the conclusion of your relationship with us.

For more information about the protection of your personal data, you can contact our “Data Protection” department. Data” in the contact methods indicated in this PRIVACY NOTICE.

The revocation of consent for the use of personal data will be free of charge.

Softthink will use your personal data in strict accordance with the purposes provided for in this PRIVACY NOTICE and for as long as necessary in accordance with the applicable legal provisions. Likewise, you can contact us at any time through the indicated means, to answer any type of question, clarification or suggestion regarding your personal data.

Softthink makes the following email address available to you.f.aguilar@softhink.com.mx so that you Owner can express at all times your refusal to continue receiving information or communications (limit their use or disclosure) from us from the account in which you receive said communications or promotions.

Softthink uses Cookies on its website. Cookies are text files that are stored on your computer's hard drive when you visit some websites. We use Cookies to find out, for example, whether you have visited our website before or if this is the first time, and to help us identify applications on the website in which you may be most interested. Cookies can improve your online experience, for example by showing you your preferences when you visit a particular website. In principle, most browsers are configured to accept Cookies, the help option in the toolbar of most browsers will tell you how to stop accepting new Cookies, how to receive notifications about new Cookies and how to disable Cookies. existing.
For the above, Softthink informs the Owner that at any time they can disable the use of these mechanisms, in accordance with the instructions that each company that owns the browsers (Internet browser or viewer) has implemented to activate and deactivate the aforementioned mechanisms.

Changes and updates to this PRIVACY NOTICE will be made known to you on our main portal. https://app.trans-tec.mx/

By providing us with your personal data by any means, the Owner expressly acknowledges and accepts this PRIVACY NOTICE, so said consent grants us the power to proceed with the processing thereof in the manner indicated in this PRIVACY NOTICE. PRIVACY and with strict adherence to the LEGISLATION, without prejudice to the rights conferred by the LEGISLATION.

If you consider that your right to the protection of your personal data has been violated by any conduct or omission on our part, you can contact our “Data Protection” department through the indicated means.